Captivate | GO - Set Up

Follow simple steps below to transform your display with Captivate’s professional content & empower your staff to easily publish custom property messages.

Let’s Get Started

STEP 1: Device Set Up

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ONE

Use the power cord to connect Captivate | GO device to power source

TWO

Plug HDMI end of the Captivate | GO device into HDMI port behind your display (use extender, if necessary)

THREE

Power and adjust screen resolution on your display as necessary

STEP 2: Connect Device To Internet

Ethernet Connection

Wi-Fi Connection

OPTION 1:
If your wireless settings have been pre-configured by Captivate, the Captivate network will automatically appear on your display. Please wait up to 5 minutes for content to load.

OPTION 2:
To connect your device to a new wireless network:

Remove wireless receiver from underneath keyboard and insert into the USB port on Captivate GO device
Press F5 on the wireless keyboard to display Network Startup menu
Select Network Startup
Select Wi-Fi and enter your preferred network in the SSID field (recommend utilizing a non-guest Wi-Fi network). Enter your Wi-Fi password in the WPA Key field and press CNTL S to save.
It will take approximately 5 minutes for the fully updated Captivate network to appear on your display
Please return USB port and keyboard back to the original box and keep all materials for future use

To confirm your device is connected to the internet, press F4 to view connection information. Having trouble with your set-up? Email Network Operations Center: NOC-Team@captivate.com

STEP 3: Contact Network Operations Center Below

To complete installation, please click on the button below to let our team know you are almost done.

Network Operations Center

Captivate | GO - Set Up

Let’s Get Started

STEP 1: Device Set Up

ONE

TWO

THREE

STEP 2: Connect Device To Internet

STEP 3: Contact Network Operations Center Below

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